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Get Answers to Your Banking Questions

I do not agree with the value in the appraisal or evaluation that my lender ordered. What can I do?

Your lender will order the appraisal or evaluation for the loan application. If the value of that appraisal or evaluation is lower than you anticipated, you should contact your lender as soon as possible. The law allows your lender to make certain requests to the person performing the valuation, including:

  • Ask them to consider additional, appropriate property information, such as information about similar properties, or “comparables,” that were not considered in the appraisal or evaluation reports.
  • Request additional details and explanation from them on how they reached the value in the appraisal or evaluation.
  • Ask them to correct errors in the appraisal or evaluation, such as errors relating to square footage, the number of bedrooms, and other factual elements of the appraisal.

In addition, your lender is permitted, but not required, to get more than one appraisal or evaluation for the same property and choose the most reliable one. Your lender should clearly indicate whether you will be responsible for covering the cost of any additional appraisals that are ordered.

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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